![]() We have now applied a patch to correct this issue, please close the game, update it and you will be able to enter Colosseum again with no issues. We are planning to fix this issue shortly with a non-maintenance update and we will update this announcement once the issue is fixed. #391298 " the error can also appear when trying to claim the weekly reward. ![]() We are aware of the issue with Colosseum on the Oceania server where the game may crash with the error "Internal server error. We are aware of the issue where the price labels appear reversed for the "End of the Year" package in Arabic in the shop banner.Īfter today's maintenance this issue has been fixed. Thank you for your patience and we apologize for the inconvenience. The issue is now being reviewed and will be fixed with the next maintenance. We are aware of an issue where under certain circumstances, players might not be able to start Co-Op. This issue has now been resolved and players should be able to access their accounts normally again. Thank you for your patience and understanding. We are still investigating the cause and we will update this topic as soon as the issue has been fixed. We are aware that in certain situations the following error message may appear: We apologize for any inconvenience caused. This can be resolved by entering the system and converting or synthesizing more than once. There is an issue where the red notification dot does not disappear and persists even after entering the Awakening Stone Exchange. We kindly ask for your patience while we find a solution. There is an issue with some of the packages' descriptions in Portuguese, French, German and Russian where the description is too long and bleeds out of the text box. *Please, keep in mind that Bonus Capture Scores do not accumulate to give rewards but only affect Rankings (as shown on Ranking > General Ranking). Thank you for understanding and we apologize for the inconvenience. We kindly ask for your patience while we find a resolution. These issues have been fixed with a non-maintenance patch on April 6, 2022.īonus Capture Scores days and Guild Member Participation Records do not match due to data issue.* Thank you for your understanding of the situation and we apologize for any inconveniences caused. Some text is displayed abnormally during Sohi's first encounter event when the language is set to Arabic.Missing texts when the language is set to Arabic.Some of the texts are cut and displayed abnormally. ![]() There are some issues regarding some of the texts in World 14: We are aware of an issue where Heads-up Display (HUD) blinks when trying to move to a restricted area during the second trial. We are aware of an issue where Sohee does not join your party again when you revive after dying from the mouse bomb. We are aware of an issue where you get stuck by an invisible terrain at a certain location in the underground water passage. This issue has been fixed after April 19th's maintenance. We kindly ask for your patience while we find a resolution and thank you for your patience and understanding of the situation. We are aware of an issue where the BGM for underground water passage does not play. This will be fixed shortly with a non-maintenance patch. When acquiring the new hero Count Claude, the story part of the profile is displayed in English even if you have your language setting to Portuguese. There is an issue with some of the text on the "Unique Hero Growth" Package (Claude) where the text bleeds out of the box when setting the language to Spanish. This issue has now been resolved and iOS users will be able to log in normally through Facebook. Thank you for understanding and we apologize for any inconvenience the situation may have caused you. We kindly ask for your patience while the issue is being investigated. We are aware of an issue where some iOS users are unable to log in through their accounts through Facebook due to 'An error occurred during login'. The issue has been solved after today's emergency maintenance. This issue will be resolved with the next maintenance. The hero you cannot claim will be converted into Hero Crystals instead. We are aware of an issue where both Male and Female Knights or both Fei and Mei appear on the results window from Pick-up Summons even when you cannot possess the hero you have not selected from the storyline from these hero pairs. Thank you for your patience and we apologize for any inconvenience caused. The incorrect version will be corrected as soon as possible. The correct stats are the ones shown in the EN version. ![]() Chain Skill increases water type Atk by 300% for 5 seconds.Chain Skill increases allies' water type Atk by 30% for 5 seconds.We are aware of an issue where AA72's Chain Skill stats change when setting the language to ES. The issue has been fixed after a non-maintenance patch.
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